One element of our business requires a component selection from a "library" of over 1,500 styles. Until this year, customers had to search through a 200+ page catalog to find the appropriate shape. Sometimes, after completing the search, the customer discovered that the component wasn’t suitable because of engineering limitations. We knew that we had to address this problem and I had a sense of what I wanted to do but I wasn’t sure how to best solve it.

We met with several programming groups and chose NauTech IT Solutions … and I’m glad we did.

• Yes, the fact that they were quick and responsive helped greatly in bringing the project in on time.
  
• And "yes", the fact that they were willing to provide demo presentations to focus groups that were outside the original agreement helped steer the project in the right direction.
  
• But what really put them apart from others was their commitment to understanding our customer’s needs and their consultative contributions in delivering the final solution. From their unique vantage point, NauTech was able to make a number of key recommendations to the final product design that has made it “best in class”

I will look to NauTech for all my future software solutions.

Chad Young
V.P. Sales and Marketing, Gates Mectrol